![]() ![]() ![]() from version 5 to version 6) that are chargeable if you do not have a valid Upgrade Protection subscription. from 6.0.0 to 6.2.0) are absolutely free it is only upgrades from one major release to another (e.g. The latest release includes fixes for known bugs and may resolve the issue you are experiencing. If you are experiencing a technical issue with BackupAssist, we ask that you first make sure you are running the latest release for the version you have installed, before contacting us for assistance. Step 2: Check that you are running the latest release For more information, see our Licensing FAQ page. This means you will never need to obtain new license keys to upgrade. For BackupAssist v6, license keys no longer have a version number prefix: you instead receive a version independent license key for each component (base, SQL Add-on, Exchange Mailbox Add-on, etc) that can be used with any version of BackupAssist. This meant that each time you upgraded, you received a new set of license keys. Note: Previously, version-specific license keys were issued for each version of BackupAssist.Once the order is complete, you will receive an email with your new BackupAssist v6 license keys.Once all keys have been verified, click Next to continue placing your upgrade order.If you have a valid Upgrade Protection subscription the upgrade will be free. ![]() Input your BackupAssist license keys (base licenses AND add-on licenses), one set at a time, and click Verify. ![]()
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